Welcome to the eHDF Newsletter

16th Edition

Dear Valued Customers and Business Partners,

Welcome to the 16th edition of the eHDF newsletter.

2017 was an extremely busy year at eHDF: We expanded our portfolio of Managed Security Services to include SIEM, Real Time Threat Monitoring (RTTM), Remote Managed Security Services, Advanced Threat Protection (ATP), PCI Security Services and Incident Response (IR). We also launched a Cyber Defense Centre (CDC) based in Dubai Internet City to add a new dimension to Managed Security Services. We made substantial investments in our T3 Data Centre which means higher resilience and improved security and access control. 

Following the Payment Card Industry Data Security Standard (PCI-DSS) compliance certification earlier this year, we recently added the Certificate of Achievement (CREST Maturity Model) for our Cyber Defense Centre (CDC) / Security Operation Centre (SOC).

Despite challenging market conditions in 2017, we witnessed an increase in our customer base and deployed several new important projects which positively impacted our customer’s IT operations and cost optimization. Going forward, our plan is to further invest in upgrading our products and services and make further enhancements to our Security portfolio and Cloud offerings.  

Finally, I would like to take this opportunity to thank you all for your continued support in 2017 and wish you the very best for 2018 and beyond.


Yasser Zeineldin


eHDF Achieves Level - 4 Accreditation for its CDC
using CREST Cyber Security Assessment Model

eHDF recently attained the Certificate of achievement (CREST Maturity Model) for its Cyber Defense Centre (CDC)/ Security Operation Centre (SOC) based in Dubai Internet City. The Cyber Security Incident Response certificate demonstrates the maturity level of eHDF’s CDC and showcases the effective policies, processes and procedures the company has in place in helping customers to detect, contain, eradicate and recover from significant Cyber Security incidents in a fast, effective and secure manner.

Only those businesses that apply the very highest level of expertise and professionalism to Security are able to pass CREST’s highly technical assessment programs and achieve the accreditation. eHDF managed to complete the stringent certification process in a record time of a few weeks due to the existing compliance with several other industry standards like PCI-DSS, CSA-STAR and ISO 27001, 22301, 20000, 9001.

eHDF Invests AED 20 Million in Data
Centre (DC) Upgrades

eHDF announced that it invested over AED 20 million in its T3 Data Centre upgrades over the last 12 months. Such investments were strategically implemented to tackle the future demand for Data Centre usage in the Middle East which is witnessing strong growth. The investments will also enhance and widen the portfolio of services offered.

The DC facility follows international standards – while eHDF has always focused on providing customers with high quality of service, reliability, availability and assurance of Service Level Agreements (SLAs), the international standards support the company’s ongoing philosophy to follow the highest levels of service standards. The upgraded DC will continue to deliver world class solutions in accordance with the Middle Eastern requirements.

eHDF’s Managed Security Services (MSS) Portfolio Reinforced with New Solution Offerings

eHDF recently announced the expansion to their Managed Security Services portfolio with advanced services that include SIEM, Real Time Threat Monitoring (RTTM), Remote Managed Security Services, Advanced Threat Protection (ATP), PCI Security Services, Incident Response (IR), etc. which also includes eHDF’s new Cyber Defense Centre (CDC) that was launched earlier this year and lends a new dimension to MSS.

In a fast-paced IT threat landscape, the proactivity in monitoring and managing the environment is critical to security. eHDF’s MSS provide an integrated platform and is supported by a team of highly skilled security experts. It addresses the need with easy-to-deploy solutions, and is the fastest and safest way for organizations to maintain the security and compliance of their critical business data.

Did You Know?

  • The Managed Security Services market according to a study by MarketsandMarkets is estimated to grow from USD 17.02 Billion in 2016 to USD 33.68 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 14.6%
  • Cybersecurity Ventures predicted that Ransomware damage costs will exceed $5 billion in 2017, up more than 15X from 2015
  • The mean number of days to resolve cyber-attacks is 46 with an average cost of $21,155 per day

Why your Cloud journey is likely to fail and what you can do about it?

Today, Cloud is a well-known buzzword with leading business executives and decision makers. However, initiating an end-to-end Cloud journey for an organisation, as a first step into digital transformation, is a more challenging task. An organisation’s Cloud journey involves strong interplay between business heads and IT decision makers.

As a result, you need to consider the possible bottlenecks and triggers that can lead to failure of a Cloud project. An understanding of these factors and finding ways to work around them will go a long way in ensuring success of Cloud transformation projects.

Data Backup
Best Practices

Be it technical failure or natural disaster, Backup and Disaster Recovery solutions are an absolute necessity for organizations of all sizes. Putting time and effort into finding, implementing and maintaining a good Backup and Recovery solution should be a top priority.
According to a recent survey, data loss is increasing at a rate of 400% per year. An estimated $1.7 trillion is what businesses stand to squander if they do not invest in proper data backup.

What’s more? Even in this era of cutting edge technology, many organizations in the UAE claim that they do not have any Disaster Recovery measures in place. We give you 3 steps to an effective data backup plan.

About eHDF

Established in 2001, eHDF is a part of the MIDIS Group and amongst the pioneers of Cloud Infrastructure Services, Managed Hosting & Security Services in the Gulf region. It owns and operates multiple T3 Data Centers, delivering Managed Services through reliable infrastructure, 24/7 support and guaranteed uptime, and is the only Services Provider in the ME to offer credit based Service Level Agreements.

eHDF was the pioneer in the region to introduce Hosted Managed Private Cloud solutions and were the 1st in the UAE to launch Public Cloud services which can be bought from an online storefront. Recently, eHDF obtained the PCI-DSS and Cloud Security Alliance (CSA) STAR Certification, becoming the 1st company in the region to achieve this. It also achieved the acclaimed ISO 22301 certification for Business Continuity and was amongst the 1st companies to achieve ISO 9001 / 20000 / 27001. In addition, eHDF owns a Cyber Defense Center (CDC) for which it achieved the CREST Maturity Model Certificate very recently.